Residence Inn by Marriott Miami Beach Surfside

A perfect place for visiting Miami, good location, staff at reception so helpful, such as Andres, who knows how to listen and solve doubts to Customer. Carlos the manager, gave us some tips for visiting Miami and listened to our complaints about breakfast. Happy hour every day from 16-17:30, where you can taste a fresh beer or wine while you chat with the barman Jose, attentive and very pleasant. Special mention to Julio, one of the bellmen, who accompanied us to the room from the garage, showing us the way and helping with the luggage. The room contains a full kitchen and 2 x big TVs. On 3rd floor you can enjoy the pool and gym of the hotel. If you are traveling with children, ask at reception for the pass for the community pools, where there are water slides and various games for the little ones, everything is free, at the hotel's expense. The hotel has its own parking, although it costs $38/day, it has several floors and it is easy to get to the rooms from it. The room was cleaned every day and you could change or ask for more towels without any problem. About a 10-minute walk away there is a shopping area where you can have lunch/dinner or buy something at Publix.

Very clean, great location, nice staff, good food, free chairs and towels to take to beach, nice pool . Bar at the pool to order food or drinks.

I really liked the customer service , Anna at the reception was wonderful , very courteous and attentive . the barbecue by the pool attendee very friendly , and Jose front the bar was amazing , this was a great choice for our couples retreat . the breakfast was ok and the location was awesome , we had dinner at a little Italian restaurant near by called specchio cafe , there is also a public near by . really enjoyed the open bar with complementary drinks from 4:00 pm to 5:00 pm . the room was very clean and there were always clean towels by the pool . I recommend this gem , will stay again . thank you

Stuff was excellent. I have some of them I wouldlike want to give a shout out bcause they went beyond, like Maria, "la Cubana" Jose , another young lady that i gorgot her name, but I think she was the house keeping manager Marta Pena also with the breakfast buffet was making sure everything was full and clean, very hard working stuff, the manager was accesible and polite....in general xcellent employees . Place was clean, quite andd comftarble, near the ocean. I will definely recomended to my friends and family and ckme bavk to the hotel.